本隐私协议（以下简称“协议”）由您（以下简称“用户”）与（阿麦斯AI棒棒糖APP）（以下简称“我们”或“本公司”）共同签订。本协议旨在告知您在使用我们的 APP 服务时，我们如何收集、使用、保护及披露您的个人信息。请您在使用本 APP 前，仔细阅读并理解本协议的全部内容。如您不同意本协议的任何条款，请停止使用本 APP。如果您是未满14周岁儿童的监护人，请您与儿童共同仔细阅读，并在同意本协议后指导儿童使用。本协议是《阿麦斯AI棒棒糖 APP用户使用协议》的重要组成部分。
1.1 我们可能会收集用户在注册、登录或使用本 APP 过程中提供的个人信息，包括手机号码（用于注册验证与登录）、联系方式、微信账号信息、地理位置。
1.2 我们还可能自动收集用户在使用 APP 时产生的相关信息，包括设备型号、操作系统版本、IP 地址、访问时间、访问频率数据，以便优化服务和提升用户体验。
1.3 我们可能通过第三方服务提供商收集用户的个人信息，但仅限于本协议规定的目的，且我们将确保第三方符合相关法律和隐私保护要求。
1.4 如需收集不满十四周岁未成年人信息、身份证号、生物识别信息等敏感个人信息，我们将取得用户或其监护人的单独明示同意，并采用必要措施等强化保护措施。
2.1 我们收集的个人信息将用于以下目的：
提供并优化我们的 APP 功能和服务；
验证用户身份及账户安全；
向用户发送服务通知、更新信息、营销活动信息（仅在用户同意的情况下）；
分析用户行为及偏好，以便改进产品和服务；
遵守法律法规、政策要求，或解决相关纠纷。
2.2 我们不会将您的个人信息用于本协议未明确列明的其他目的，除非我们事先获得您的同意或法律法规另有规定。
3.1 我们承诺不会向第三方出售或出租您的个人信息，除非经过您的明确同意或法律规定的情况下。
3.2 我们可能会在以下情况下向第三方披露您的个人信息:
（1）经您同意或授权时；
（2）向服务提供商披露必要的个人信息以便提供服务(如支付平台、云存储等)，我们仅会共享提供服务所必需的个人信息，并与服务商约定严格的数据保护义务；
（3）根据法律、法规、政府要求或合法程序的要求，披露您的个人信息;
（4）为保护本公司、用户或社会公众的合法权益，进行必要的披露。
3.3 数据存储地点
为向您提供本服务，我们的业务系统架设于【浙江省杭州市】的服务器上。您在同意本协议后，您的个人信息将被存储于中国境内的服务器上。我们不会将您的个人信息传输至境外，除非再次征得您的单独同意。
3.4 语音数据与对话记录的共享
为向您提供语音输入及智能对话功能，我们将：
（1）将您的语音声纹数据共享给火山引擎（豆包语音）用于实时语音转文字，转换完成后即时删除；
（2）将您的对话历史记录共享给火山引擎（豆包大模型）用于维持连续连贯的对话体验，共享内容不包含您的直接身份信息。
上述共享仅用于实现即时功能，火山引擎不得用于其他目的。您可通过关闭麦克风权限或停止使用相关功能来终止数据共享。首次使用语音功能时，我们将通过弹窗单独征得您的同意。
4.1 访问、更正与删除
您有权访问、更正或删除您的个人信息。您可以登录您的账户，在“设置”或相关页面中进行操作。
4.2 撤回同意
您可以随时通过设备权限设置或联系我们，撤回对特定信息处理的授权。撤回同意不影响撤回前基于同意已进行的个人信息处理活动的效力。
4.3 账户注销
您可以通过应用内提供的功能或联系客服申请注销账户。账户注销后，除法律法规另有规定外，我们将停止处理并删除您的个人信息。请注意，注销是不可逆的操作，一旦注销，您将无法恢复账户及相关数据。
5.1 我们将采取合理的技术和管理措施，保护您的个人信息免遭未经授权的访问、使用、披露、修改或破坏，包括但不限于数据加密、访问控制等措施。
5.2 尽管如此，任何信息的传输或存储都无法保证绝对的安全，我们无法确保您的个人信息在互联网上的完全安全。
5.3 您应妥善保管您的账户信息及密码，并避免将其泄露给他人。如发生账户信息泄露或丢失的情况，您应及时通知我们并采取适当措施。
6.1 我们非常重视儿童个人信息的保护。若您是未满14周岁的儿童，请在您的监护人指导下阅读本协议，并在征得监护人同意后使用我们的服务。
6.2 对于经监护人同意而收集的儿童个人信息，我们仅会在法律法规允许、监护人明确同意或为保护儿童必要的情况下使用或披露。
7.1 我们可能会根据法律法规的变化及业务发展需要，适时修订本协议。当本协议的条款发生重大变更时，我们将在生效前通过应用内公告、推送通知或网站公示等显著方式通知您。若您继续使用我们的服务，即表示您同意接受修订后的协议。
8.1 如有任何关于本协议或个人信息保护的疑问、意见或建议，或需要行使您的相关权利，请通过以下方式联系我们：[客服邮箱/电话]。
Amos AI Lollipop APP User Privacy Agreement
This User Privacy Agreement (hereinafter referred to as the "Agreement") is entered into between you (hereinafter referred to as the "User") and (Amos AI Lollipop APP) (hereinafter referred to as "we" or "our company"). This Agreement aims to inform you about how we collect, use, protect, disclose, and transfer your personal information when you use our APP services. Before using this APP, please read and understand the entire content of this Agreement carefully. If you do not agree with any terms of this Agreement, please discontinue using this APP. If you are the guardian of a child under the age of 14, please read this Agreement together with the child and guide the child to use the APP only after agreeing to this Agreement. This Agreement is an integral part of the "Amos AI Lollipop APP User Agreement".
1.1 We may collect personal information provided by users during registration, login, or use of this APP, including mobile phone number (for registration verification and login), contact details, email address, Wechat account information, geographic location.
1.2 We may also automatically collect relevant information generated when users use the APP, including device model, operating system version, IP address, access time, access frequency data to optimize services and enhance user experience.
1.3 We may collect users' personal information through third-party service providers, but only for the purposes specified in this Agreement, and we will ensure that such third parties comply with relevant laws and privacy protection requirements.
1.4 If it is necessary to collect sensitive personal information such as information of minors under the age of fourteen, ID numbers, and biometric data, we will obtain the user's or their guardian's separate and explicit consent and implement necessary and enhanced protective measures.
2.1 The personal information we collect will be used for the following purposes:
Providing and optimizing our APP features and services;
Verifying user identity and account security;
Sending service notifications, updates, and marketing information (only with user consent);
Analyzing user behavior and preferences to improve products and services;
Complying with laws, regulations, policy requirements, or resolving disputes.
2.2 We will not use your personal information for purposes not explicitly stated in this Agreement unless we obtain your prior consent or as otherwise required by laws and regulations.
3.1 We promise not to sell or rent your personal information to third parties unless we obtain your explicit consent or are required by law.
3.2 We may disclose your personal information to third parties under the following circumstances:
(1) With your consent or authorization;
(2) Disclosure to service providers (e.g., payment platforms, cloud storage) as necessary to provide services. We will only share the personal information necessary to provide the services and will require the service providers to assume strict data protection obligations;
(3) When required by laws, regulations, government requests, or legal procedures;
(4) To protect the legitimate rights and interests of our company, users, or the public.
3.3 Data Storage Location
To provide you with our services, our business systems are hosted on servers located in Hangzhou City, Zhejiang Province, China. By agreeing to this Agreement, your personal information will be stored on servers within the territory of China. We will not transfer your personal information outside of China unless we obtain your separate and explicit consent again.
3.4 Sharing of Voice Data and Conversation History
To provide you with voice input and intelligent conversation features, we will:
(1) Share your voiceprint data with Volcano Engine (Doubao Voice) for real-time speech-to-text conversion, which will be deleted immediately after conversion;
(2) Share your conversation history with Volcano Engine (Doubao LLM) to maintain a continuous and coherent chat experience. The shared content does not include your directly identifiable information.
The above sharing is solely for real-time feature delivery. Volcano Engine may not use the data for any other purpose. You may stop data sharing by disabling the microphone permission or discontinuing use of the relevant features. When you first use the voice feature, we will obtain your separate consent via a pop-up window.
4.1 Access, Correction, and Deletion
You have the right to access, correct, or delete your personal information. You can log in to your account and operate in the "Settings" or related pages.
4.2 Withdrawal of Consent
You may withdraw your consent to the processing of specific personal information at any time through your device permissions settings or by contacting us. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
4.3 Account Cancellation
You can request to cancel your account through the functions provided within the app or by contacting customer service. After account cancellation, except as otherwise required by laws and regulations, we will stop processing and delete your personal information. Please note that cancellation is irreversible. Once canceled, you will not be able to recover your account or related data.
5.1 We will implement reasonable technical and administrative measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, including but not limited to data encryption, access control, and other measures.
5.2 However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information on the internet.
5.3 You are responsible for safeguarding your account credentials and passwords and should avoid disclosing them to others. In the event of a breach or loss of account information, you must notify us promptly and take appropriate action.
6.1 We place great importance on the protection of children's personal information. If you are a child under the age of 14, please read this Agreement under the guidance of your guardian and use our services only after obtaining the guardian's consent.
6.2 For children's personal information collected with the guardian's consent, we will only use or disclose it as permitted by laws and regulations, with the guardian's explicit consent, or when necessary to protect the child.
7.1 We may update this Agreement from time to time in accordance with changes in laws and regulations and business development needs. When significant changes to the terms of this Agreement occur, we will notify you through prominent means such as in-app announcements, push notifications, or website notices before the changes take effect. Your continued use of our services constitutes your acceptance of the revised Agreement.
8.1 If you have any questions, comments, or suggestions regarding this Agreement or personal information protection, or if you wish to exercise your rights, please contact us through the following means: [Customer Service Email/Phone].